苹果iOS6系统遭受用户抱怨最多的一个应用非自带的苹果地图莫属。昨天苹果公司CEO蒂姆.库克（Tim Cook）公开发表道歉信，承认没有为客户提供最佳的用户体验，对此深表歉意，并且建议用户在App Store下载其他例如Bing地图、MapQuest和Waze等应用（国内则是推荐高德、百度和搜狗地图），甚至放出教程告知用户如何在主界面建立谷歌地图和诺基亚地图的Web应用。
闹得满城风雨的苹果地图
全文如下：
To our customers,
At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.
We launched Maps initially with the first version of iOS. As time progressed, we wanted to provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps. In order to do this, we had to create a new version of Maps from the ground up.
There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day. In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations. The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you.
While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app.
Everything we do at Apple is aimed at making our products the best in the world. We know that you expect that from us, and we will keep working non-stop until Maps lives up to the same incredibly high standard.
Tim CookApple’s CEO
苹果推荐的第三方地图应用请点这里在iTunes中打开：http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewFeature?id=566480009&mt=8
在主界面建立谷歌、诺基亚Web地图应用的官方教程：http://www.apple.com/ios/add-to-home-screen/
